Store Policy

Welcome to Almostaqim. We’re committed to providing a smooth and trustworthy shopping experience. Below are our key store policies regarding orders, shipping, returns, and support.

1. Ordering Process

All orders are placed securely through our website. Once your order is submitted, you’ll receive an email confirmation with your order details. Please ensure your information is correct before checkout.

2. Payment Methods

We accept a wide range of secure payment methods for your convenience:

  • Amazon Pay
  • American Express (AMEX)
  • Apple Pay
  • Diners Club / Discover
  • Google Pay
  • Mastercard
  • Visa

All transactions are encrypted and 100% secure.

3. Shipping

We currently ship orders within the United States only. Orders are processed promptly and shipped through trusted carriers to ensure safe and reliable delivery.

Estimated Delivery Times

  • Standard Shipping: 4–5 business days
  • Expedited Shipping: 2 business days
  • Priority/One-Day Shipping: 1 business day (available for select items and locations)

Shipping costs are calculated at checkout based on your location and chosen delivery speed. Some items may qualify for free shipping promotions.

Once your order has been shipped, you will receive an email with a tracking number to monitor your package until it arrives at your door.

4. Returns & Exchanges

We accept returns within 30 days of delivery if the item is unused and in its original packaging.

To begin a return, please contact us first with your order number and reason for return. We will provide return instructions. Return shipping fees may apply unless the product is defective or incorrect.

5. Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us immediately with a photo and description. We will send a replacement or issue a full refund promptly.

6. Cancellations

If you wish to cancel an order, please contact us as soon as possible. Once an item has shipped, cancellations are no longer possible.

7. Customer Support

For help or any questions, feel free to reach out to our support team at:
care@almostaqim.com

We aim to respond within 24 hours on business days.