What is Almostaqim?
Almostaqim is a brand focused on providing engaging and educational Islamic tools and gifts for kids, teens, and families. Our products are designed to make learning about Islam enjoyable and accessible.
Where do you ship to?
We offer worldwide shipping. Whether you're in the US, UK, Canada, Europe, or elsewhere, you can order our products directly from our website.
How long does shipping take?
Delivery times vary depending on your location:
US: 3–6 business days
UK, Canada, Europe: 5–10 business days
Other countries: 7–15 business days
You’ll receive a tracking number by email once your order is shipped.
Do you accept returns or exchanges?
Yes, we accept returns within 30 days of delivery as long as the item is unused and in its original condition. Please contact us first so we can guide you through the return process.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking link. You can use that link to follow your order status in real time.
Are your products suitable for all ages?
Yes. We offer a range of products designed for children, teens, and adults. Each product description includes recommended age groups to help you choose the right one.
Can I send your products as a gift?
Absolutely. Our products make great gifts for Ramadan, Eid, birthdays, or any special occasion. You can send them directly to a recipient’s address during checkout.
What if I receive a damaged or incorrect item?
We’re sorry that happened. Please contact us right away with a photo and description of the issue. We’ll make sure to fix it as quickly as possible.
Do you offer discounts or bundle deals?
We occasionally run promotions and offer discounts for bundles or during special seasons. Subscribe to our newsletter to stay updated.
How can I contact customer support?
You can reach us anytime via email at care@almostaqim.com. We typically respond within 24 hours on business days.